Frequently Asked Questions

  • Rideabikenz is a boutique motorcycle rental and guided/self-guided touring company based in the South Island of New Zealand. We are hugely passionate about helping riders experience the very best of New Zealand on two wheels and we do that by offering the very best service, information and route planning, and a quality motorcycle at very competitive rates.

    We offer a wide selection of new and late-model road motorcycles, ideal for touring the country’s spectacular highways and scenic back roads. For riders seeking something more adventurous, we also provide an extensive range of dual-purpose adventure motorcycles suited to both sealed and off-road riding.

    Rideabikenz specialises in adventure bike hire for larger groups and can create fully customised motorcycle tours throughout the South Island, tailored to suit your riding style, experience, and sense of adventure.

    As a small family-run business, we pride ourselves on offering friendly, personal service and genuine local knowledge. Whether you are planning a fully guided tour, a self-guided adventure, or simply hiring a motorcycle, our goal is to make the entire experience easy, enjoyable, and memorable from start to finish.

  • Our Motorcycle Range

    Road Touring Motorcycles

    Our road touring fleet includes a variety of modern motorcycles to suit different riding styles, experience levels, and touring preferences.

    We offer light, nimble, and easy-to-handle 450cc and 650cc motorcycles that are perfect for riders wanting a comfortable and confidence-inspiring touring experience. For those looking for extra power, long-distance comfort, and excellent two-up capability, we also provide premium 800cc and 1000cc touring motorcycles ideal for extended adventures around New Zealand.

    Whether you are travelling solo or with a pillion passenger, we can help match you with the right bike for your journey.

    Adventure Motorcycles

    Rideabikenz also operates a large fleet of mid-sized and larger adventure motorcycles designed for both sealed roads and off-road exploration.

    These bikes are perfect for riders wanting to venture beyond the main highways and experience New Zealand’s more remote landscapes, scenic backcountry routes, and lesser-known tracks. From gravel roads and alpine passes to rugged South Island scenery, our adventure bikes give you the freedom to explore places many visitors never get to see.

  • Booking Information

    Motorcycle Rentals

    Booking a motorcycle with Rideabikenz is simple and hassle-free.

    Just send us an email with:

    • The number of motorcycles required

    • Your preferred rental dates

    • The duration of your hire (days or weeks)

    We will then provide you with a free, no-obligation quote along with confirmation of motorcycle availability.

    Once you are happy to proceed, a deposit request for 20% of the total booking value will be sent to secure your reservation. Your booking is confirmed once the deposit has been received.

    Guided & Self-Guided Motorcycle Tours

    If you are interested in one of our guided or self-guided motorcycle tours, simply register your interest with your preferred travel dates and estimated group size.

    We will then follow up with a detailed information pack including tour options, motorcycle availability, pricing, and helpful information to assist with planning your New Zealand motorcycle adventure.

    At Rideabikenz, we pride ourselves on making the booking process easy, friendly, and personalised from the very beginning.

  • Contact Rideabikenz

    We are always happy to help with motorcycle rentals, tour enquiries, trip planning, or general questions about riding in New Zealand.

    Phone

    +64 21 224 3399

    WhatsApp

    Available for both calls and messages.
    +64 21 224 3399

    Email

    greg@rideabikenz.co.nz

    We monitor our emails regularly and pride ourselves on providing fast, friendly, and helpful replies.

  • Motorcycle Insurance

    Yes — Rideabikenz includes FREE comprehensive motorcycle insurance with all rentals of 5 days or more.

    For shorter hires of 1–4 days, insurance is charged at an additional rate of $25 per day.

    A $3,000 security bond is required for each motorcycle rental. This bond acts as the insurance excess in the event of any damage or insurance claim.

    For full details, please refer to our complete Terms & Conditions.

  • Cancellation Policy

    Motorcycle Rental Cancellations

    More Than 30 Days Before Hire

    Bookings cancelled more than 30 days prior to the rental start date are eligible for a full refund, less any applicable bank fees and a $185 NZD administration fee.

    Between 14–30 Days Before Hire

    Bookings cancelled between 14 and 30 days before the rental start date are eligible for a 20% refund, less any applicable bank fees and a $185 NZD administration fee.

    Within 14 Days of Hire

    Bookings cancelled within 14 days of the rental start date are non-refundable.

    Please refer to our full Terms & Conditions for further details regarding cancellations and booking amendments.

    Motorcycle Tour Cancellation Policy

    More Than 60 Days Before Tour Departure

    The tour deposit is non-refundable.

    Between 30–60 Days Before Tour Departure

    Cancellation charges equal to 40% of the total tour cost will apply.

    29 Days or Less Before Tour Departure

    Cancellations made within 29 days of the tour departure date are non-refundable, and 100% of the total tour cost will apply.

    Travel Insurance

    Rideabikenz strongly recommends that all guests arrange comprehensive travel insurance to protect against unexpected cancellations, medical events, travel delays, or other unforeseen circumstances.